Policies & FAQ

FAQs

A. Are we renting rooms, a whole house, or what?

Functionally you are renting an entire house. Built in the 1840’s the historic building doesn’t necessarily fit into a typical “house” category. In total it is almost 8000 sq ft (about 4-6 times the size of a typical house!) and it was originally compartmentalized for upwards of 20 occupants including servants, etc. We offer to your group the most stately front half of that original “house”, and use the other portions (mostly at the rear of the property) for service and our own long-term apartment dwellings. There is a passage that connects the two, but during your stay it remains locked, as that portion has its own dedicated access.

B. Does accommodation include linens, domestic supplies, etc?

1. A base-level set of linens (bedding, towels, hand towels and washcloths, kitchen towels) are provided.
2. Paper towels, toilet paper, hand-soap, dish soap, and bath soap are provided.
3. Essential kitchen items are provided.
   Generally, supplies for a typical 3-4 day stay have been provided. If your group has unique needs, if your stay will be significantly longer, or if you anticipate a more intensive use certain items, be prepared to provide those additional items for yourself.

C. Do you serve food?

As a general policy we do not.

D. How is the Parking?

1. Surprisingly plentiful for an in-demand historic urban core. Street parking is typically available, however during weekdays from 10am until 6pm there is a 2-hour limit. Outside of those hours and on weekends there are no restrictions to parking.
2. Still, as an in-demand urban area, on rare occasions, street parking can be limited. If you plan on moving/using your vehicle often during these times you may want to make more definite provisions such as using one of the 5 or 6 parking lots/garages within a block or two of the house.
3. In certain circumstances, if pre-arranged (including payment), I can make available a parking spot on the rear of the property.

E. How do we connect with you, Lance?

I live on the same block, and, barring certain circumstances, make it a point to personally greet your group and make sure that all your basic needs are met.  Once your group is settled you probably won’t see me again, unless you have a special request or there is an emergency.  That includes (self)-checkout.  Of course you will have my cell phone number which is by far the best way to connect in most circumstances.  I do travel frequently, have two jobs, and a family, so occasionally I may not be able to be on site.

F. How is the WiFi?

Its great. I have set up a stellar array of Access Points throughout the building for thorough coverage, and my internet service is very robust.

G. What else?

See “policies” below for more information. If you have additional questions you need answered before we contract, please email me at innbaltimore@gmail.com. There is also a more detailed “guide” provided in hard-copy for details during your stay such as WiFi passwords, door codes, etc. The “house rules” are linked here.

Policies

1. A general Pricing guide is provided here, (Pricing Guide PDF) including typical security deposit.  However Booking a stay requires a reservation request from your group’s organizer (simply email me at innbaltimore@gmail.com) and is subject to availability. Payment is through PayPal, Venmo, Zelle, or CashApp.
2. Generally Check-in is 4pm (or later) pre-arranged and confirmed earlier the day of arrival.  I request that at least half the group is present for Check-in as this is the one and only time I will have the opportunity to orient guests, answer any questions, etc.  The house and the neighborhood are unique and this policy has led to much higher customer satisfaction.
3. Generally Check-out is by 11am. I ask that your “organizer” text me upon vacating of the property. Less is more 🙂  Please do not strip the beds.  Do not stuff leftover putrescibles (food) in the trash (leave it in the fridge or on the counter so that I can effectively manage the waste per the city’s limited trash pick-up schedule). Guests do not need to clean the toilets, showers, sinks, etc.
4. Privacy & Security – Unless previously arranged with me, do not allow anyone not on our guest list on the premises.  Conversely, unless I have arranged with your group organizer you should not see anyone else in the property, including me.
5. Communications –  It is generally expected that questions, issues, etc. will be addressed through your group’s organizer.
6. House Rules – It is expected that all of the people on the guest list have an understanding of the house rules and any other house care topics that have been discussed between myself and the primary organizer of your group. (House Rules PDF)